Everything feeds into the customer experience, and that ability to meet and exceed customer expectations is what distinguishes us as community bankers.
Focusing on the ‘whys’ helps employees see how decisions fit together in a perfect puzzle for high-performing success, and it motivates them to be contributors to that success.
Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success.
May marks Asian American and Pacific Islander Heritage Month—and these Asian American-led community banks are adding to that heritage every single day by helping bring dreams within reach.
This Community Banking Month, I invite you to try something new to spread your story. Share a new development, community project or initiative.